• We accept both domestic and international sales.

PAYMENT METHODS

• Order must be placed by credit card. We accept Visa, MasterCard and American Express and Discover Credit Cards.
• All pages where you provide personal information use Secure Server Software encryption technology. Ordering is safe and secure.
• Checks, money orders, currency or stamps are not accepted.
• Orders are placed via the Internet.

SALES TAX

• We are required to apply sales tax to any purchase by a New York Resident.
• Sales tax will apply to your purchase at the rate in effect at the shipping address.
• Taxes will be automatically calculated at the time of checkout.

SHIPPING POLICIES

• All domestic orders will be shipped via FedEx Ground unless an express shipping option is chosen.
• Orders will arrive in 10 to 15 business days unless otherwise notified.
• Shipments to Alaska, Hawaii and Puerto Rico, as well as all international orders, will be shipped by U.S. Parcel Post. There is a $20 dollar shipping charge for orders shipped by parcel post. Allow 4 to 6 weeks for delivery.
• Shipping and Handling charges will be automatically added to your order as determined by weight and distance from our shipping facility located in Buffalo, New York.

ABOUT YOUR ORDER

• When you place an order with us, we will e-mail you a confirmation notice.
• Please note that your credit card charge will be listed as "CityMade, Inc."
• If you still have a question about your order, please feel free to e-mail us. We will respond within two business days.
• Please allow at least three business days for order processing.

RETURNS

• ALL SALES ARE FINAL.
• Product may be returned within 30 days for exchange, refund or credit if product has manufacturer damage or defect.
• Refund will be issued on accepted returns within 14 business days.